Shipping policy
At Asubazaar, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines how we process, ship, and deliver your products.
1. Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Coverage
We currently offer shipping across India. Delivery availability may vary depending on your location and courier serviceability.
3. Delivery Time
All orders are delivered within 3–7 business days from the date of dispatch. Please note that delivery timelines are approximate and may vary due to external factors such as weather conditions, logistics delays, or high order volumes.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. We may offer free shipping on selected products or for orders above a certain value.
From time to time, we may run promotional offers that include free shipping on all orders for a limited period. During such promotions, no shipping charges will be applied at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor the status of your shipment in real time.
6. Delivery Attempts
Our delivery partners will make multiple attempts to deliver your order. If you are unavailable, you may be contacted to reschedule the delivery.
7. Delays & Issues
While we aim for timely delivery, delays may occur due to unforeseen circumstances. In such cases, we request your patience and understanding. For any concerns, please contact our support team.
8. Damaged or Tampered Packages
If you receive a damaged or tampered package, please record an unboxing video at the time of opening the package. This is mandatory for verifying any claims related to damage or missing items. Contact us immediately with the video and photos for assistance.
9. Incorrect Address
Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
10. Contact Us
For any shipping-related queries, feel free to reach out to us:
- Phone: +91 90376 53559
- Email: mail@support.asubazaar.shop